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How It Works

You tell us what you need.
We coordinate the rest.

You do not have to find, brief and chase several freelancers. Expanzen is your single point of contact: we scope the work, coordinate execution, check quality, then deploy and hand over. Scope, timelines, cost and support are agreed in your proposal first.

What It Looks Like For You

Six steps, one partner

  1. 01

    Tell us what you need

    You submit your requirements and goals through one form.

  2. 02

    We understand and scope it

    Expanzen clarifies requirements and proposes deliverables, pricing and a timeline.

  3. 03

    You approve the plan

    Work begins only on the agreed scope and your authorization.

  4. 04

    We coordinate execution

    Expanzen manages the work, the dependencies and the delivery process.

  5. 05

    We check quality

    Deliverables are reviewed against the agreed requirements before they reach you.

  6. 06

    We launch and hand over

    Deployment, documentation, access handover and agreed support, as applicable.

Not every service has a fully automated delivery pipeline. Where a step is handled by a person, we tell you who is responsible and what to expect. You never need to coordinate the specialists yourself.

Behind the scenes - pipeline stage: Request Review Delivery Close-out
01
Request

Audit, service, or custom request

Start with a digital/business audit, buy a catalog service directly, or submit a custom request for something that doesn't fit the catalog.

Client-initiated
02
Request

Payment / commercial approval

Catalog pricing is server-calculated and confirmed at checkout; a custom request gets a founder-prepared estimate you approve before paying.

Server-calculated pricing
03
Review

Founder review

A founder reviews the requirements before any work starts - the consequential gate before delivery begins.

Human gate
04
Review

Delivery mode decision

The founder chooses AI-only, human-only, or AI + human delivery for this engagement - never inferred from the service type.

Founder-only
05
Delivery

Routing to department & agent/freelancer

The order routes to the right department workflow, and to the specific agent and/or approved freelancer the delivery mode calls for.

Orchestrator-routed
06
Delivery

Execution

Agents execute within defined scope, budget, and permission limits; assigned freelancers work only within their explicit assignment.

Scoped execution
07
Delivery

QA & founder approval

Every deliverable - AI-produced, freelancer-produced, or both - passes a QA and founder-approval gate before it reaches you.

Approval required
08
Close-out

Delivery, review & revisions

You review the deliverable and can request revisions under the engagement's revision policy before it's marked complete.

Client review
09
Close-out

Completion & optional ongoing support

The project closes out, or moves into optional hosting, maintenance, or a recurring subscription if the service includes one.

Optional recurring
Delivery Modes

One pipeline, three ways to deliver it

Whichever mode a founder picks at the review gate (step 04 above), the same request/review/delivery/QA pipeline runs - only who does the work changes.

AI only

Agent workflow handles the work

For well-defined, repeatable work, our agent workflows produce the deliverable end to end, with QA and a founder sign-off gate before anything reaches you.

Human only

An approved specialist does the work

For work that needs judgment, taste, or direct client rapport, a vetted freelance specialist from our workforce is assigned - never given unrestricted access to your account.

AI + Human

Agent drafts, specialist refines

Most engagements land here: an agent produces the first pass fast, and a specialist reviews, refines, and takes accountability before delivery.

Founder Approval Gate

What a founder controls on every order

Founder sign-off required
Nothing ships to a client without it
STEP 01
Delivery mode

AI-only, human-only, or AI + human - set at the founder-review gate, and changing it mid-project is a separate, audited, founder-only action.

STEP 02
Freelancer assignment

Only a founder can assign, reassign, or remove a freelancer from an engagement - never an agent, and never the freelancer themselves.

STEP 03
Final delivery

A founder approves every deliverable before it reaches you - an agent or freelancer can produce work, but never approve its own delivery.

Common Questions

Pipeline questions

Next Steps

See the pipeline run on your first engagement.

Start with a digital/business audit, or go straight to the service marketplace.